Fletchers Building simplifies Salesforce execution across 34 units

Fletcher Building operates more than 34 business units, each with its own systems and ways of working. With 20,000+ employees and complex environments, the organisation needed a partner who could help establish a Salesforce Centre of Excellence and standardise delivery across the enterprise.

SLEEQ worked with Fletcher Building on a long-term programme to simplify Salesforce execution, reduce complexity, and drive adoption of best practice across all units.

Key goals:

• Simplify Salesforce delivery across 34 business units

• Replace bespoke solutions with scalable templates

• Establish a long-term roadmap for incremental improvement

• Ensure ownership and self-sufficiency within Fletcher Building teams

• Build complementary skillsets and create a sustainable Centre of Excellence

project EXECUTION

• Defined a long-term programme strategy with phased improvements

• Applied standardised templates to replace bespoke solutions

• Supported collaboration on architectural and complex development needs

• Provided enablement and training to foster ownership and self-sufficiency

• Built complementary skillsets across business units for sustainability
  
  

“I was looking for a partner, not a supplier. Someone who could work the way we have to work, someone who could marry technical solutions with user-friendly interfaces, someone who would do what was right for us not what was right for them. SLEEQ were just right for us.”

RESULTS

Fletcher Building achieved significant improvements in efficiency, standardisation, and user engagement.

Highlights

• Improved efficiency and reduced duplication across units

• Streamlined programmes with greater transparency

• Simplified templates that replaced bespoke development

• Significant reduction in chaos from disparate environments

• Increased engagement and adoption across business units

• Positive reception that validated the programme’s success