Simplicity. Clarity. Outcomes that last.
At SLEEQ, we help you connect the dots so you can focus on what matters most.
Whether you’re untangling outdated systems, scaling for growth, or simply not getting the most out of Salesforce, we’re here to help you move forward with confidence.
When you partner with SLEEQ, you gain the ability to:
- Choose what’s right, not just what’s available.
- Scale with certainty, knowing your systems are built for what’s next.
- Deliver practical outcomes that last, with solutions designed for your needs.
- Uncover what you truly need, and act on it.
“You may not know exactly what it is you want to achieve, but you know what’s not working.”
We help you unpack the problem, clarify the path, and deliver solutions that drive value.
1. Architecture & Discovery
From Idea to Intention
We begin by understanding your business, not just your platform.
Our sales and discovery process is designed to uncover your goals, identify risks, and determine what kind of proposal or support will deliver the best outcome.
WHAT WE DO:
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Initial Discovery Call
Understand your pain points, desired outcomes, and current platform setup.
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Detailed Discovery & Risk Assessment
Deep-dive workshops with our functional and technical consultants.
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Solution Design & Planning
Document key milestones, dependencies, and resourcing so you know what success looks like before we begin.
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Discovery Documentation
Including discovery notes, SOWs, or solution architecture and Healthcheck Documentation.
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Proposal Development
Shaped around your goals, budget, and roadmap.
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Internal Kick-off
We prepare our team and tools for seamless project execution.
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2. Consulting & Implementation
Build with purpose
We believe that excellence is not a single act, it’s a habit. Our project delivery approach is consistent, transparent, and tailored to your needs.
Our implementation process includes:
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Project Kick-off
Align stakeholders, finalise timelines, confirm delivery approach.
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Configuration & Development
Agile build cycles, reviews, and documentation.
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Quality Assurance & UAT Support
Ensure the solution works as intended, and that your users are confident.
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Training & Change Readiness
Equip your teams with the knowledge to adopt and own the platform.
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Deployment & Go-Live
Structured handover with rollback plans, checklists, and hypercare.
You’ll always know what’s happening, what’s next, and who’s responsible.
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3. Post-Go-Live & Ongoing Support
Support when you launch. Partnership as you grow.
At SLEEQ, we don’t believe in handovers and goodbyes. When your project goes live, our support begins - ensuring your team has the confidence, clarity, and care they need to succeed.
We offer a seamless transition from hypercare support into our fully flexible, expert-led ENGAGE Support Program, tailored to match the pace and complexity of your business.
Hypercare Support
Structured support after go-live.
Following implementation, we offer a dedicated hypercare period - ensuring your solution is working as expected, users are supported, and any issues are resolved promptly.
This short-term support phase provides stability during the transition from project to business-as-usual, giving you confidence to move forward.
Engage Support Programme (Managed Services)
Not just support - a flexible, expert-led partnership
Our ENGAGE Support Program is ideal for:
- Clients transitioning from hypercare who want long-term support
- Businesses with existing Salesforce orgs that need expert help to maintain, enhance, and evolve their platform
- Teams without internal admin or developer resources who need an agile, plug-in partner
- Organisations preparing for growth, change, or release cycles
With one relationship and access to our full bench of consultants, architects, and developers, we flex based on your priorities - no resource bottlenecks, no long lead times.
Whether you’re launching something new or levelling up what you already have, the ENGAGE Support Program gives you the expertise, flexibility, and momentum to keep moving forward.
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4. Training & Enablement
Technology is only powerful when people know how to use it.
At SLEEQ, we don’t just deliver solutions - we empower your people to use them. Our training and enablement programs are designed to boost confidence, adoption, and independence across your team.
Whether it’s during implementation, onboarding new staff, or rolling out new Salesforce features, we provide:
- Hands-on training sessions
- Admin and power user enablement
- Self-service documentation and guides
- Ongoing skills development through our ENGAGE Support Program
Training isn’t an afterthought. It’s a core part of delivering outcomes that last.
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Your data is in safe hands
We operate in line with CIS Controls v8 IG2, and we are actively progressing towards ISO 27001 and SOC 2 certification. Security is built into how we design, deliver and support Salesforce solutions, so your internal and client data is protected at every step.
Our commitment
We review and improve our controls on a regular basis, invest in staff training and independent testing, and publish security details to clients on request. SLEEQ takes security seriously, and we will continue to raise the bar as we complete our ISO 27001 and SOC 2 readiness work.
What Makes the SLEEQ Process Different?
Strategic Clarity
We don’t just tick boxes. We ask the right questions and design for scale.
Human-Led, Tech-Enabled
Our team brings empathy, expertise, and edge. You’ll never feel like just another project.
Outcome-Driven
Every step is built around delivering real, measurable results - not just a working system.
Ready to spark transformational change? Connect with SLEEQ.
Whether you're refining processes, integrating platforms, or scaling for growth, SLEEQ helps you move forward with solutions that are strategic, people-centered and built to last.